Shipping & Return Policy
**Please read our: Imports Buyer's Guide & FAQ for very important information about customs and international shipping**
We welcome you to the fun and eclectic bag world of - The LA Bag Lady!
Here's the scoop - in order to offer this wide a selection of incredible and unique bags, a large majority of our bags ship direct to you from mainland China via our ALL BAGS **SHIP FREE** Eco Standard Program.
That means: generally, most BAGS WILL ARRIVE IN 12-20 DAYS. Included is package tracking while in both China and U.S.
To note: If ordering more than one item, they may arrive in separate packages at separate times, due to business relationships with several manufacturers and vendors.
Also: Due to troublesome logistics, we have a NO RETURNS policy please!
Not shouting there, just making it bold for easy reference :)
We hope you'll still enjoy the fun designs and forgive the slower shipping speeds and no returns policy.
Each bag we have available was carefully chosen so we are pretty confident you'll love your bag - you will be glad you waited for your beautiful bag to arrive.
Should there be any dissatisfaction due to manufacturer defect or other quality issue, please get in touch with us within 5 days of receipt at:
We will work to reach an amicable solution.
THANK YOU FOR YOUR BAG PURCHASE! WE HOPE TO SEE YOU AGAIN SOON!
- the LA Bag Lady